1. Purpose & Scope​

This Shipping Policy applies to all orders shipped by MICHELE BRASHEAR LLC​ (“Company”), including products, returns, and exchanges. We prioritize safe, timely, and cost-effective delivery to ensure an exceptional customer experience.

2. Carrier Selection​

2.1 All logistics partners hold valid certifications and comply with international and local regulations.

2.2 Carriers are selected based on reliability, coverage, service quality, and cost-effectiveness (e.g., FedEx, UPS, DHL, USPS).

3. Shipping Methods & Areas​

3.1 Standard Regions​ (Continental U.S.): Expedited shipping via FedEx, UPS, or USPS.

3.2 Remote/Non-Continental Areas​ (e.g., Alaska, Hawaii, Puerto Rico): USPS Priority Mail or dedicated carriers.

3.3 Special Items​ (fragile, high-value, hazardous, perishable): Shipped via insured, specialized services with protective packaging.

4. Shipping Timeframes​

4.1 Orders placed before 3:00 PM PST​ on business days ship same day (excludes pre-orders/custom items).

4.2 Weekend/holiday orders ship within 24 hours of the next business day.

4.3 Delayed-shipment items (e.g., “Ships in 5–7 days”) follow product-page timelines.

Transit times vary by carrier and destination.

5. Shipping Fees​

5.1 Free Shipping: Orders over [Insert Amount]​ USD to continental U.S. addresses.

5.2 Standard Fee: Orders under [Insert Amount]​ USD incur a [Insert Amount]​ USD fee.

5.3 Remote Areas: Additional surcharges apply (displayed at checkout).

5.4 International Orders: Costs calculated at checkout based on destination/carrier.

6. Returns & Exchanges​

6.1 Company Error​ (damaged/incorrect item): We cover return shipping and replacement costs.

6.2 Customer-Initiated Returns​ (within 7 days, unused items in original packaging):

• Customer pays return shipping.

• Free replacement shipping for exchanges.

  6.3 Refused/Undeliverable Shipments​ (due to invalid address): Customer bears all costs.

7. Risk of Loss & Ownership​

Ownership and risk transfer to the customer upon delivery to the carrier.

8. Prohibited & Restricted Items​

We comply with international and carrier restrictions (e.g., hazardous materials, lithium batteries). Customers are responsible for ensuring orders adhere to their local laws.

9. Force Majeure​

We are not liable for delays caused by unforeseen events (natural disasters, pandemics, strikes, or government actions).

10. Policy Updates​

We reserve the right to modify this policy. Changes take effect immediately upon posting on nexuswave.cv.

Contact Us​

Questions? Reach our support team:

📧 Email: support@nexuswave.cv

📞 Phone: +1 (252) 713-8827

📍 Address: 1924 Willowbrook Dr, Merced, CA 95348, USA